Requirements

To successfully deploy the anyContact innoACD solution, the following technical requirements must be met:

innovaphone PBX:
A running installation of the innovaphone PBX is required.

innovaphone AppPlatform:
The AppPlatform must be active with at least version 14.2. anyContact innoACD is deployed directly on this platform.

Administrative rights on the innovaphone PBX:
Administrative access rights to the innovaphone PBX are required for setup and configuration of the solution. These rights are necessary to properly create and link objects such as queues, users, and interfaces.